Fully managed solutions for stress-free marketing

   +593 987441143   Quito, EC 170151

Terms and Conditions

1. Introduction

Welcome to Icarus Insights (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services, including but not limited to all digital services, platforms, software, and related tools operated by Icarus Insights (collectively, the “Services”).

Icarus Insights is a sole proprietorship operated by Martin Echeverria. Once officially registered as an LLC or S.A.S., these Terms will be updated to reflect the new legal entity.

By accessing, browsing, or using the Services, you acknowledge and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any provision of these Terms, you must immediately cease access to and use of the Services.

 

2. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

 

I. modify or copy the materials;

ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

iii. attempt to decompile or reverse engineer any software contained on the website;

iv. remove any copyright or other proprietary notations from the materials; or

v. transfer the materials to another person or “mirror” the materials on any other server.

 

b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Eligibility and User Obligations

3.1 Minimum Age Requirement

You must be at least 18 years old to access or use the Services. By using our Services, you confirm that you meet this requirement and possess the legal capacity to enter into a binding contract.

3.2 Account Responsibilities
  • Users must register an account to access certain features of the Services.
  • Users are responsible for maintaining the confidentiality of their account credentials and ensuring that no unauthorized individuals access their account.
  • You must immediately notify us of any suspected unauthorized use, security breaches, or suspicious activity associated with your account.
  • You agree to provide accurate, current, and complete account information and update it promptly if there are any changes.
3.3 Prohibited Activities

Users agree not to:

  • Use the Services for illegal, fraudulent, or deceptive activities.
  • Copy, modify, distribute, or exploit any part of the Services without explicit prior authorization.
  • Introduce malware, viruses, or other harmful code into our systems.
  • Engage in data scraping, mining, or automated data collection from our Services.
  • Disrupt or interfere with the functionality, security, or accessibility of the Services.

Violating these provisions may result in account termination, legal action, and liability for damages.

4. Disclaimer

a. The materials on the website are provided on an ‘as is’ basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

 

b. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

5. Limitations of Liability

In no event shall Icarus Insights, its owners, employees, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
We do not guarantee that the Services will be uninterrupted, error-free, or completely secure, and we shall not be responsible for any loss of business, revenue, data, or profits due to reliance on our Services.
Our total liability under any legal theory shall not exceed the total amount paid by the user for the specific Service in question.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

6. Accuracy of materials

The materials appearing on the website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However, we do not make any commitment to update the materials.

7. Links

We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

8. Modifications

We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

9. Refund policy

Refunds are only available for incomplete orders that have not been delivered or accessed.
Once access to the service has been granted, no refunds will be issued.
Refund requests must be submitted within 7 days of purchase and will be reviewed on a case-by-case basis.
Icarus Insights reserves the right to deny a refund request if the service has already been used, accessed, or completed.

10. No Legal or Financial Advice Disclaimer

Icarus Insights provides digital marketing and automation solutions. We do not provide legal, financial, or tax advice.
All decisions based on our insights should be made with the assistance of qualified professional advisors.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Ecuador. If Icarus Insights is registered as an LLC in Wyoming, these Terms will be governed by the laws of Wyoming. Any disputes shall be submitted to the exclusive jurisdiction of the courts in the governing jurisdiction.

 

This document was last updated on February 24, 2025 

 

Privacy Policy

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using Icarus Insights, LLC.’s (“Icarus Insights”) services, including the services made available through this web site, and any other software or services offered by Icarus Insights in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

What information does Icarus Insights collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Icarus Insights requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, Icarus Insights also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).

Data, Diagnostic & Login Information

Using Icarus Insights’s Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as “Data”). This information will be stored and maintained on Icarus Insights’s web site. If you run into technical errors in the course of using the Services, Icarus Insights may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain information regarding your Operating System version, hardware, browser version (and .NET version information in case of Windows systems), and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer (i.e. not on a server) in order to streamline the login process (“Login Information”).

Analytics Information

As you navigate Icarus Insightss website and use our Services, Icarus Insights may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on Icarus Insights’s website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

Geo-Location Information

Icarus Insights does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

What does Icarus Insights do with the information it collects?

Icarus Insights uses the information it collects in the following ways:

Personal Contact Information – We use this information primarily to administer our Services to you and provide you with updates and product announcements. Per the Privacy and Conditions, we may use some of your information for marketing purposes, as explained below.

Billing Information – Icarus Insights does not store any Billing Information on its servers. Icarus Insights uses third-party payment processors, including Paddle, PayPal, and Stripe, to handle financial transactions.
We do not store or process payment details directly on our servers. All payment data is securely processed through these third-party providers. Find information regarding Stripe’s privacy policy , Paypal’s privacy policy and Paddle privacy policy. 

Data, Diagnostic Information and Login Information – We use this information solely for the purpose of administering and improving our Services to you.

Analytics Information – Icarus Insights may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

Sharing & Disclosure of Private Information

Third Party Applications and Your Use

Icarus Insights provides users with the ability to link to their Data on third party sites such as Facebook, Twitter and LinkedIn. Such linking is at the complete discretion of users. Because of this, Icarus Insights cannot be held responsible or liable for the linking of user’s Data to such third party sites, nor for how these third party sites use such links.

Marketing and Publicity

Per our Privacy and Conditions, you agree to permit Icarus Insights to identify you as a customer and to use your name and/or logo in Icarus Insights’s website and marketing materials.

Sale of Personal Information

Icarus Insights does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners

Icarus Insights may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services’ features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, in our discretion.

Our Use And Disclosure of Information

Icarus Insights will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information our customers provide to us about their customers. We are not limited in any way in our use of non-personal information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

Internal Uses of Your Personally Identifiable Information

We collect, store and process your personally identifiable information on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers. We use the information we collect about you in order to:

  • Develop and deliver our services

  • Process your transactions

  • Provide customer service and manage your account

  • Improve our products, services and marketing.

We provide access to personally identifiable information about our users only to those who require it for the above purposes.

Icarus Insights will not sell or rent any of your personally identifiable information to third parties. Icarus Insights will not share any of your personally identifiable information with third parties except in the limited circumstances described below.

We share information with service providers under contract who help with our business operations such as payment and order processing, fraud investigation, bill collection, and information management and analytics. If content generation is included in your services, we may share information with service providers under contract to create, edit and/or publish such content. These third parties are obligated to protect your information and are contractually prohibited from using your personally identifiable information for any other purpose. They are never permitted to share your information with any third parties. They are authorized to use your personal information only as necessary to provide these services to Icarus Insights.

We disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, to conduct investigations of violations of our Privacy of Use and/or to protect our right, protect your safety and the safety of others. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we reserve the right to provide that person or entity’s contact information (but not bank account or credit card information) to victims who request it.

We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified subscriber or limited group of subscribers, we will make reasonable business efforts to contact the subscriber(s) before providing information to the party that requests it. We cannot guarantee that we will be able to do so in all cases, whether due to a time limit, court order, inability to effectively contact a subscriber, or other circumstances.

When a user signs up for a co-branded version of our service through links to Icarus Insights.com from our co-branded partner’s website, Icarus Insights will share with the co-branded partner that user’s name, e-mail address and physical address in order to provide enhanced integration between Icarus Insights’s services and the services of our co-branded partner. If you do not want your information shared with Icarus Insights’s co-branded partner, sign up for Icarus Insights directly through Icarus Insights.com and other sub-domains and not through a link from our partner’s website.

We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).

We share information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure and improve our products, services and advertising. It will not be shared with third parties for their marketing purposes. These third parties are contractually obligated to protect your information and are prohibited from using your personally identifiable information for any other purpose.

As with any other business, it is possible that in the future, Icarus Insights could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Icarus Insights, including customer account information, but would continue to be bound by this Privacy Policy until it is amended.

We share your information with our parent, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.

The implementation of our Services, by its very nature, may require using your personally identifiable information to locate other information about you. Such use may include, but not be limited to, using your information to search the publicly accessible Internet sites as well as searching private information databases and sites.

The implementation of our Services, by its very nature, may require revealing your personally identifiable information in order to effect removal of Internet content about you. For example, we may have to disclose your name to a website in order to notify them to remove Internet content about you. This occurs with your express permission for a specific, given purpose.

Internal Uses of Your Personally Identifiable Information

We will retain your information for as long as your account is active or as needed to provide you the Services. If you wish to cancel your account or request that we no longer use your information to provide you the Services, you may delete your account (this will be done by Icarus Insights’s customer care team). If you delete your account, your Data will no longer be stored in our servers. While we try to delete your Data from our servers as quickly as possible, please be aware that there may be a delay from the time you delete your account to the time that your Data is removed, and that some of your Data may continue to exist for a period in backup copies.

Changes To Privacy Policy

If we decide to make material changes to our Privacy Policy, we will notify you by e-mail through the primary e-mail address specified in your account and/or post those changes to this Privacy Policy on the Website homepage prior to the changes taking effect. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you.

You are also responsible for regularly reviewing the Privacy Policy and related documents. We reserve the right to modify this Privacy Policy at any time. No amendment to or modification of this Policy will be binding unless in writing and signed by a duly authorized representative of Icarus Insights, or posted to the Site by a duly authorized representative of Icarus Insights.

In the event that Icarus Insights goes through a business transition, such as a merger, an acquisition by another company, or a sale of a portion of its assets, users’ personally identifiable information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the site for 30 days after a change of ownership or control of their personally identifiable information. If, as a result of the business transition, a user’s personally identifiable information will be used in a manner different from that stated at the time of collection, users will be given a choice consistent with our notification of changes section.

Internal Uses of Your Personally Identifiable Information

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your personally identifiable information (otherwise known as Personal Data). These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland. “Personal Data” is any data that relates to an identified or identifiable natural person. Examples of Personal Data include identifiers such as name, location data, and unique online identifiers.

In addition to the principles, practices and policies set forth above in this Privacy Policy, Icarus Insights has adopted the following principles to govern its collection and processing of Personal Data:

Personal Data shall be processed lawfully, fairly, and in a transparent manner.

The Personal Data collected will only be those specifically required to fulfill Icarus Insights’s obligations to deliver the Icarus Insights service.

Personal Data shall only be retained for as long as it is required to fulfill contractual requirements.

Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal Data shall be accurate and, where necessary, kept up to date.

The data subject has the right to request from Icarus Insights access to and rectification or erasure of their Personal Data, to object to or request restriction of processing concerning the data, or to the right to data portability. In each case such a request must be put in writing to Icarus Insights.

About the California Consumer Privacy Act (CCPA)

Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by the business with whom they have established business relationships.

If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information by submitting a request through this link.

Your Rights (GDPR & CCPA Compliance)

Users have the right to:

  • Access and correct their data.
  • Request deletion of their data.
  • Opt out of marketing communications.

To exercise these rights, contact privacy@icarus-insights.com.

Data Retention

We retain user data for at least 6 months after account deletion to comply with regulatory and legal obligations.
Certain data may be retained for a longer period if required by law, fraud prevention, or internal record-keeping.

No Legal or Financial Advice Disclaimer

Icarus Insights provides digital marketing and automation solutions. We do not provide legal, financial, or tax advice.
All decisions based on our insights should be made with the assistance of qualified professional advisors.

Community

Our Services may include publicly accessible community services such as blogs, forums, and wikis. Please be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts on these communities may remain even after you cancel your account.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at privacy@Icarus Insights.com, or by U.S. mail at the address below:

Icarus Insights, LLC.

Attn: Privacy Officer

Rio Pastaza y Cenepa

Quito, Pichincha

 

This document was last updated on February 24, 2025

Cookie policy

This cookie policy (“Policy”) describes what cookies are and how Website Operator (“Website Operator”, “we”, “us” or “our”) uses them on the our website and any of its products or services (collectively, “Website” or “Services”).

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

We use cookies to:

  • Enhance user experience and website functionality.
  • Track user activity for analytics and optimization.
  • Enable security features to protect against fraud.

Third-party cookies may be set by:

  • Google Analytics (site traffic analysis).
  • Advertising networks (for retargeting and remarketing).
  • Social media integrations (Facebook, LinkedIn, etc.).

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

 

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

 

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.

What are your cookie options?

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us at privacy@icarus-insights.com.

This document was last updated on February 24, 2025